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QFD Process Design Roadmap

The task of designing a new process or dramatically improving an existing process can seem overwhelming. Quality Function Deployment, QFD, provides a collaborative tool to guide decision making and trade off evaluations. QFD contrasts “What” the customer wants with “How” the “What”...

Lean Root Cause Analysis

• Do you have processes that don’t perform the way you would like them to?
• Do you have processing errors and customer complaints?
• Does it seem like nothing ever gets out the door on time?
• Are you tired of the inefficiencies and waste in your processes?

If you are in this...