An effective evaluation system provides valuable information for all parties such as:
The training evaluations should be used as the means to make training decisions such as:
Evaluations document the results of training programs, which can be used to prioritize training needs for the organization. Training Management can use the evaluations for the allocation of training resources to the training programs with the most impact on corporate or organizational goals. The following are the main purposes of Evaluating Learning Impact:
Evaluating Learning Impact can be difficult if evaluation is not embedded into the training program during Instructional Design. The Performance Agreement Principle is a way to assure that evaluation is integrated into the training program.
Learning objectives should have a corresponding evaluation task. Evaluation tasks can be formal or informal. There are two important areas where learning objectives and evaluation tasks should match closely.
Behavior describes the anticipated outcome of the training. Condition describes the circumstances under which performance is to take place. When behavior and condition match the learning objective has a performance agreement. The Performance Agreement Principle aids the instructional designer to achieve consistency between what’s expected of the learners in the objective and what they’re required to do in evaluation.
The courses offered by Educate Virtually focus on operational excellence, namely Lean Six Sigma and Kaizen Facilitation. The measurement of the training impact is built into these courses. Teams are trained with an improvement project or process metric goal in mind.
The effectiveness is measured in two ways. The first is did all of the teams that attended the training complete their improvement projects. The second is the impact the completed project had on the key performance metric that was the focus and the resultant cost savings. The carrot we dangle in front of the teams is the certification as a Belt in Lean Six Sigma or a Kaizen Facilitator. Certification is only awarded after completing both the training and a successful project where the training was applied.