Where is Lean Six Sigma Applicable?

July 26th, 2010

Tags: Lean Six Sigma, Six Sigma, Six Sigma DMAIC, dmaic improvement process

Lean Six Sigma is a five phased improvement process that employs tools and techniques to meet, or exceed customer requirements. If your organization has external customers, internal customers, or suppliers then opportunities exist to apply Lean Six Sigma.

In every case, the improvement team defined the issues that were getting in the way of satisfying customer requirements. Measurements were used to establish a baseline of the current state of performance. Analysis was conducted on the measurement information to isolate the root causes of the issues. Creative solutions were then developed to improve performance beyond the current state. To assure that the issues resolved remained resolved controls were implemented. The preceding illustrated the Lean Six Sigma process of Define, Measure, Analyze, Improve, and Control. The following are examples from numerous organizations.

  • Sales and Marketing
    • Order cycle time reduction
    • Promotional marketing effectiveness
    • Sales support efficiency
  • Healthcare
    • Discharge cycle time and cost reduction
    • Medication dispensing efficiency
    • Reduction in non-reimbursed claims
    • Bio-Hazardous waste reduction
  • Supply Chain Management
    • Supply chain cycle time and inventory reduction
    • Tactical corrective action process effectiveness
    • Enhanced supplier communications
    • Specification and revision control management
  • Education
    • School bussing system optimization
    • Athletic field water management
    • Curriculum effectiveness
  • Hotel and Hospitality
    • Purchasing and logistics for cruise ship consumables
    • Hotel supplies inventory management
    • Restaurant supplies inventory management
  • Defense Systems and Military
    • Light vehicle armor kit quality, delivery, and cost improvement
    • Gun and guided missile system cost reduction
    • Capture and disseminate field lessons learned cycle time reduction
    • Training material update and global distribution cycle time reduction
  • Manufacturing
    • Inventory management and control
    • Assembly operations cycle time, cost, and inventory reduction
    • Production yield improvement and cost reduction
    • Furniture finishing quality and consistancy

Lean Six Sigma is applicable for any organization’s operating processes, delivery of services, or their production of products.

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